In the computer age, companies need specialized software programs to manage daily operations. These applications, which are often tailored to a specific industry or even to the unique operational methods of a particular company within that industry, are typically referred to as Line of Business (LOB) software.

We're not referring to general-purpose tools like Word or Excel. LOB software is specifically developed for capturing exclusive data, and then automating and integrating the routine operations of that organization’s business processes.

This is where it gets difficult to talk specifics because your needs differ from every other company. At Hespect Softwares we get you and we can do almost anything. That’s our superpower. It’s also our Kryptonite because we can’t just say, we solve problem ‘X’ for customer ‘Y.’

Here are some typical uses of LOB software.

Common types of LOB software you may be familiar with include Customer Relationship Management Software (CRMs) and Electronic Medical Records (EMRs), and Inventory Management Systems (IMSs).

Some LOB software will elegantly bridge the functionality of more than one of these major types of software in a way that builds synergy and removes potential errors. In 2003 Microsoft pioneered the idea of changing CRM software to XRM Software—Customer Relationship Management becomes Anything Relationship Management. If you have a workflow, you can use software to connect, templatize, and automate the tracking of X as it moves through your workflow.

For more ideas of what LOB software can do check out examples of the work we’ve done, on our “Portfolio” tab, or to see some of the companies we’ve worked with check out our “About Us”

tab.

The two main ways companies get LOB Software are to commission a Custom Development (Bespoke) solution or buy an Off-The-Shelf solution. There are pros and cons to each approach…

The most common drawback to off-the-shelf software is that you must change how you do what you do to accommodate how the programmers decided you should do it.

The two big reasons this causes problems are: 

1. You spend time and money training staff to do what they know how to do in a different way
2. You now have the same workflow as your competitors if they use the same software

At Hespect Softwares, we believe your workflow can be a powerful competitive advantage and your line of business software should empower that.

But the downside to custom/bespoke LOB software is that it can go out of date:

1. That one expert employee leaves
2. The company that built it goes out of business or decides you are not a priority
3. The underpinning language goes obsolete, or server maintenance falls behind

Notice -  these aren’t automatically a problem, but they CAN be a problem - without the right technology partner.

Do the math, those potential negatives pale in comparison to the opportunity to have a software suite that maximizes efficiencies at every stage of your workflow.

1. Seamless integration: Your applications must play well with existing software and systems internally and with standard industry software. This allows for smooth data exchange, eliminating manual processes and enhancing efficiency.
   
   
2. User-friendly interfaces: Intuitive, user-friendly interfaces must be baked in from the start. Your employees must find it easy to navigate and utilize the applications effectively.
   
   
3. Scalability: As your business grows, your applications need to grow with it. The ability to easily expanded and adapted to meet your evolving needs takes up-front design. This ensures long-term value for your investment.
   
   
4. Ongoing support: Success doesn't end with the development of your applications. Comprehensive and long-term support and maintenance services ensure optimal performance and address any issues that may arise. We think of our clients as partners, together, for the long term.

In addition to the four points above, Hespect Softwares is set apart in the Custom LOB space by two factors.

1. Expertise: As you can see from our “About Us” tab, we have a deep understanding of various industries and their unique requirements. Whether you are in healthcare, finance, manufacturing, or any other sector, we can develop tailored solutions to streamline your operations. In fact, we thrive on tackling new things. It keeps us strong.
   
   
2. Understanding: Every business is unique, and so are its needs. Hespect Softwares specializes in creating customized applications that align perfectly with your goals and objectives. From inventory management systems to customer relationship management tools, large to small, we build it all. We work hard to see your business the way you do.